FAQ

1App is not starting
It may be related to the performance of the device you are playing the game, please send an e-mail with a detailed description of your experience and the brand and model information of your device.
2Game crashes
There may be a problem with the device or the game, please send an e-mail with a detailed description of your experience and the brand and model information of your device. If this happens again, we would appreciate it if you could share the crash report with us.
3My in game items are gone or reset itself
If you have not deleted and reinstalled the game, or if you are sure that you did not turn off your device while downloading an update of the game, please send an e-mail with a detailed description of your experience and the brand and model information of your device.